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When “Client Confidentiality” aint all that confidential after all.

Posted by watchingcyfswatchnewzealand on April 7, 2007

As posted on CYFSWATCH NZ

When “Client Confidentiality” aint all that confidential after all.
Thursday, 08.03.2007, 09:34am (GMT12)

Hey there.

Firstly, well done on the initiative and we hope you don’t get shut down.

We have been dealing with CYFS in the last two years and I am sooooo unimpressed with how they deal with things. Underfunded? Hiring wrong staff? Don’t know, I just found the staff to be completely incompetent (Manukau CYFS), unprofessional, and completely disorganised. We were given temporary care of our nephews and granted a type of foster/guardianship/whangai.

A year later the father took back the kids. Why? The cyfs worker didn’t file the paperwork. Well done – hope she’s feeling happy that the case is now closed and not her problem anymore. We’re currently seeking further legal action. And then don’t get me started on a couple of unprofessional staff in Palmerston North. For example, a staff member that is a family member in our case was able to access OUR personal file (all personal info like our income etc). I laid several complaints, nothing was done.

Feel free to post this email or the last section.

Keep up the work. My husband and I support your venture.

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